Citta Chat is an innovative AI based channel powered by the Citta Platform for creating and deploying purpose-built chatbots for transactional use cases within a short time.
Rapidly generate web and mobile versions
Citta Chat AI can review and learn from chat histories without new development efforts
100 languages supported for natural conversations.
Reach market faster by 10-15 times
Rest Easy. Rooted in our values, Citta.ai will help you build a chat engine along with super powered Artificial Intelligence and skills to meet enterprise expectation.
Citta Chat Natural Language Engine supports dynamic training on top of existing enterprise data—like product info, company or contact names. Then it detects these entities, extracts the user intent and passes them to the Cognitive Flow.
Citta Chat analyzes the current conversation, long-term bot memory and the goals defined by User. Then it dynamically generates the conversation flow based on each user input.
Citta Chat requests needed data from internal systems like CRM, Microsoft SharePoint, Zoho or any API. Then it displays the response in the user's channel of choice.
Citta Chat provides intuitive, UI components for conversational interaction that makes it easy to select dates, times, forms, items images etc...
The actual conversation flow is controlled by the cognitive algorithms of Citta Chat, which produce natural conversations with users.
Citta Chat securely stores each interaction with a user in its short- and long-term memory. That can be used to suggest values in subsequent conversations or even to skip some steps.
Citta Chat supports multiple channels